Healthcare Reception Coordinator

4 weeks ago


London, Greater London, United Kingdom St. George's Medical Centre Full time

Position Overview

Healthcare Reception Coordinator

We are seeking a dedicated and organized individual to join our dynamic team at St. George's Medical Centre as a Healthcare Reception Coordinator. This role is essential in ensuring the smooth operation of our front desk at a busy medical facility.

Key Responsibilities

  • Manage incoming inquiries and provide assistance to patients and visitors.
  • Process requests for repeat prescriptions efficiently.
  • Coordinate appointments and manage patient flow within the practice.
  • Maintain cleanliness and organization of the reception and waiting areas.
  • Ensure familiarity with appointment scheduling systems.
  • Handle telephone communications promptly and professionally.
  • Record messages accurately for healthcare professionals.
  • Assist patients with requests for test results and medical records.
  • Support the management of documentation and patient records.
  • Act as a chaperone for medical staff when required.
  • Participate in training and team meetings as necessary.

About Our Practice

St. George's Medical Centre is a well-regarded healthcare provider committed to delivering high-quality services to our community. Our team includes experienced medical professionals and support staff dedicated to patient care.

Candidate Profile

The ideal candidate will possess:

  • Previous experience in a reception or administrative role.
  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a fast-paced environment.
  • IT proficiency and familiarity with medical software systems.
  • A commitment to maintaining confidentiality and professionalism.

We value teamwork and are looking for someone who can contribute positively to our practice culture.



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