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Healthcare Reception Coordinator

3 months ago

London, Greater London, United Kingdom WInchmore Hill Practice Full time

Position Overview

We are seeking a dedicated, personable, and proactive Healthcare Reception Coordinator to join our supportive team in a dynamic medical environment.

Key Responsibilities

The successful candidate will be self-motivated and capable of thriving in a fast-paced setting to ensure optimal patient care. Exceptional communication abilities and a positive attitude are essential. The individual must be adept at working independently while also contributing to our collaborative practice team.

About Our Practice

Winchmore Hill Practice is an innovative and large-scale healthcare facility. We pride ourselves on being a nurturing and collaborative teaching environment. Our mission is to provide outstanding healthcare services to our diverse patient population, working alongside a well-structured multi-disciplinary team.

Primary Duties

- Warmly welcoming all visitors and callers at the reception area

- Promptly answering phone calls and addressing inquiries or directing them appropriately

- Managing the appointment scheduling system, including booking appointments and promoting the use of our check-in services

- Documenting messages and requests for home visits

- Distributing repeat prescriptions to patients

- Addressing general inquiries and providing test results

- Performing additional tasks as assigned by management

Candidate Profile

Experience Requirements

Preferred Qualifications

  • Previous experience within the NHS is advantageous