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Wellness Reception Coordinator
2 months ago
Wellness Reception Coordinator
About Hyatt Corporation
At Hyatt Corporation, we are dedicated to providing exceptional hospitality experiences. As we prepare to welcome guests to our new location, we are seeking a passionate and organized individual to join our team as a Wellness Reception Coordinator.
Role Overview
The Wellness Reception Coordinator will play a vital role in ensuring that our guests receive a warm welcome and seamless service upon their arrival. This position requires a commitment to excellence and a strong focus on customer satisfaction.
Key Responsibilities
- Welcome guests to the wellness center, ensuring a friendly and professional atmosphere.
- Manage and coordinate appointments for various wellness treatments, ensuring efficient scheduling that meets guest preferences.
- Maintain a clean and organized reception area, providing a welcoming environment for all visitors.
- Deliver outstanding customer service by responding to guest inquiries and providing detailed information about our wellness services and promotions.
- Assist in the service of refreshments to guests within the wellness area.
- Perform administrative duties, including processing payments, managing phone communications, and maintaining accurate client records.
Ideal Candidate Profile
The successful candidate will have a background in hospitality or wellness services, showcasing strong organizational and multitasking abilities. A thorough understanding of wellness treatments, coupled with a dedication to providing exceptional service, is essential.
Benefits of Joining Our Team
- Enjoy complimentary stays at Hyatt locations worldwide.
- Access discounted rates for family and friends from your first day.
- Receive a provided uniform, laundered at no cost.
- Benefit from a Headspace membership and access to our Employee Assistance Programme.
- Enjoy a 50% discount on food and beverages at select Hyatt locations.
- Engage in continuous learning and development opportunities for career advancement.
At Hyatt, we believe in caring for our people so they can be their best. Our core values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing guide our commitment to creating a diverse and inclusive workplace.
Join us in making hospitality a meaningful career, where your individuality is celebrated and your contributions matter.
Next Steps: If you are interested in becoming a part of our dynamic team as a Wellness Reception Coordinator, we encourage you to explore this opportunity further.