Client Relationship Manager
7 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our Mortgage processing team as a Client Relationship Specialist. As a key member of our team, you will be responsible for generating opportunities for mortgage consultants, managing inbound lead flow and distribution, managing renewal activity, and providing exceptional post-sale support to our clients.
Main Responsibilities
- Develop and maintain relationships with potential clients to generate new business opportunities.
- Manage and prioritize multiple tasks and projects to meet deadlines and deliver exceptional results.
- Collaborate with sales teams to assist with effective lead generation and customer engagement.
- Provide exceptional customer service and support to clients throughout the sales process.
- Stay up-to-date with industry trends and developments to ensure the highest level of service and support.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proven ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Strong problem-solving skills and ability to think critically and creatively.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- Highly organized and detail-oriented, with excellent time management skills.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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