Restaurant Operations Coordinator

3 weeks ago

Central London, United Kingdom Creative Restaurant Group Full time

Job Title: Restaurant and People Administrator
Location: On-site at Creative Restaurant Group
Reports to: General Manager and Head of People
Department: Front of House (FOH)

Role Overview:
The Restaurant and People Administrator plays a pivotal role in enhancing the operational efficiency of our restaurant and supporting our human resources initiatives. This position requires a detail-oriented individual who can collaborate effectively with management to ensure seamless daily operations while managing HR-related tasks and fostering communication within the team.

Key Responsibilities:

  • Operational Assistance: Provide support to management in daily activities, including maintenance coordination and inventory procurement.
  • Data Oversight: Ensure the accuracy of data and reporting for various departments, maintaining the integrity of information within the hospitality management system.
  • Human Resources Management: Oversee and update employee records, manage personnel files, and conduct tasks such as employee feedback surveys and leave management.
  • Employee Engagement: Facilitate employee relations by documenting meeting notes and assisting in performance evaluations.
  • Recruitment Support: Manage the recruitment process by posting job vacancies, reviewing applications, and overseeing the onboarding experience.
  • Training Coordination: Organize and facilitate training sessions as required.
  • Scheduling and Communication: Handle appointment scheduling, note-taking, and provide relevant updates to the team.
  • Contract Administration: Prepare and distribute employment contracts and onboarding materials for new hires.
  • Additional Responsibilities: Perform any other tasks as directed by the Line Manager.

Qualifications and Skills:

  • Exceptional organizational abilities with a capacity to manage multiple tasks.
  • Strong communication and interpersonal skills.
  • Prior experience in HR administration and restaurant management is advantageous.
  • Proficient in HR software and recruitment platforms.
  • Ability to maintain confidentiality and manage sensitive information.
  • Detail-oriented with a commitment to accuracy and efficiency.

What We Offer:

  • Team-Based Service Charge: Participate in a collaborative environment where every contribution is valued.
  • Delicious Team Meals: Enjoy daily meals featuring our exceptional culinary offerings.
  • Dining Discounts: Benefit from a generous discount on our menu items.
  • Customized Training and Development: Enhance your skills with tailored training opportunities.
  • Birthday Leave: Enjoy a day off to celebrate your birthday.
  • Annual Celebrations: Engage in festive events that foster team spirit.
  • Referral Incentives: Share the Creative Restaurant Group experience and earn rewards.
  • Positive Work Environment: Thrive in a culture that promotes respect and collaboration.
  • Flexible Wage Access: Access your earned wages on-demand for financial convenience.
  • Generous Paid Time Off: Enjoy 28 days of paid leave annually to recharge.

Why Work With Us?
At Creative Restaurant Group, we are dedicated to delivering an outstanding dining experience. As a key member of our team, you will contribute significantly to our operational success while supporting our valued employees.

Application Process:
Please submit your application through the designated platform.

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