Reservations Coordinator

3 weeks ago


Manchester, United Kingdom Aimbridge Hospitality Full time

About the Role

We are excited to announce an opportunity for a Reservations Agent to join our dynamic team at a cutting-edge hotel designed with the modern traveler in mind. This hotel is a pioneering establishment within the TRIBE brand, tailored to meet the needs of today's discerning guests.

Who We Are

Aimbridge Hospitality EMEA is part of the global Aimbridge Hospitality network, managing a diverse portfolio of over 1,600 hotels and resorts worldwide. Our expertise spans renowned brands such as Hilton, Accor, Marriott, and IHG, as well as unique independent properties.

What We Offer

Joining our team comes with a range of benefits, including:

  • Exclusive hotel discounts across our portfolio – Enjoy staff rates and significant savings on food, beverages, and spa services.
  • Comprehensive employee assistance program available 24/7.
  • Opportunities for career and lifestyle breaks, allowing you to take time off for significant life events.
  • Volunteer days – Up to two days annually to support a charity of your choice.

Your Responsibilities

As a Reservations Agent, you will play a crucial role in implementing the hotel’s pricing strategy, aiming to maximize revenue and market share. Your key responsibilities will include:

  • Converting reservation inquiries from both individuals and groups into confirmed bookings.
  • Building and maintaining relationships with local corporate clients to enhance business opportunities.
  • Identifying and utilizing sales opportunities to boost revenue.

What We Seek

To thrive in this position, you should possess a genuine passion for delivering outstanding guest experiences while adhering to our brand standards. Previous experience in hotel reservations or front office operations will be advantageous.

At Aimbridge, we value personality and enthusiasm, so a vibrant character and a strong commitment to hospitality are essential.



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