Meeting & Events Coordinator

2 weeks ago


Manchester, United Kingdom Radisson Hotel Group - Revenue Management Full time

**Meeting & Events Coordinator**

Do you work within a Hotel M&E, Sales, Reservation or Reception role? Are you passionate and Sales driven?

Why not come and join us at the Radisson Hotel Group to Make Every Moment Matter

Our Cluster Meeting & Events Team based within Radisson Blu Manchester Airport are the leaders in creating a memorable experience from enquiry to delivery. As **M&E Coordinator, **you will join a team that is passionate about delivering exceptional service and results.

At Radisson Hotel Group, we aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

- £22,000 - £24,000 dependent upon experience
- Quarterly Incentive Plan
- Free Parking or discounted rail travel
- Special rates for our team members while staying in our hotels worldwide
- Contributory pension scheme and Life Assurance
- Complimentary meal each day
- Access to the Employee Assistance Programme through UNUM
- Fantastic training and opportunities to progress
- 20 days holiday (plus bank holidays)
- Discounted Gym Membership which includes use of our leisure, pool and gym facilities

Key Responsibilities of the **M&E Coordinator**
- Ensure all enquiries are answered to RHG standard within the agreed time frame, where all aspects of the client and guest experience are delivered to the highest levels, ensuring company standards are attained and adhered to.
- Completing the agreed enquiry process through to signed contract stage, ensuring that all RHG tools are used to maximise conversion and sales opportunities.
- Participate in the conversion of inbound UK and outbound enquiries (where applicable) across all platforms.
- Contributing to a sales hungry culture within the team to capture all available opportunities for the Radisson Hotel Group.
- Proactively look for new opportunities and cross sell at all times
- Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
- Develop and builds own skills, knowledge and experience at every opportunity within the team, which aligns with the culture of growth, development and performance expected by the company.

Requirements of the **M&E Coordinator**
- Experience in meeting and events, sales, reservations or reception
- Ability to adapt to changing service environments
- Great at building strong relationships with existing clients and accounts
- Creativity to produce a pro-active sales culture environment
- Pro-active with a hands-on approach
- Passion for the hospitality industry
- Ability to manage workload ensuring that tasks assigned are delivered

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