Cleaning Operations Supervisor
6 days ago
Job Summary
The Aircraft Appearance Supervisor will be responsible for ensuring the quality of cleaning standards are met within the given timeframe. This role requires a proactive approach to managing cleaning teams, ensuring that all Service Level Agreements (SLAs) are met.
Key Responsibilities
- Proactively manage cleaning teams to ensure all SLAs are met
- Liaise with internal and external stakeholders to ensure effective communication
- Responsible for stock management and stock takes to maintain inventory levels
- Ensure the team maintains quality standards of cleaning
- Set an example and deliver exceptional service
- Efficiently plan and allocate tasks to team members
- Monitor the team to ensure all members are working to agreed standards
- Responsible for signing in and out equipment
- Complete final walkthroughs with the team
- Responsible for ensuring absence management processes are effectively managed for cleaners
- Ensure employees perform their jobs effectively and maintain good management practices
- Ensure all paperwork is managed and processed in line with GDPR regulations
Requirements
- Previous supervisory or management experience
- Good interpersonal and communication skills
- Ability to use own initiative to identify and prioritize tasks
- Ability to work alone and as part of a team
- Approachable and courteous manner
- Understanding of the need for confidentiality and discretion in a corporate environment
- UK full driving license essential
Benefits
- 24/7 GP service for employees and their families
- Mental health support and life event counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access to Lifeworks, an employee app providing resources and tools
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