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Ward Administrator

2 months ago

Harlow, Essex, United Kingdom Essex Partnership University NHS Foundation Trust Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Ward Administrator. As a key member of our administration team, you will provide comprehensive administrative support to our clinical colleagues, ensuring the smooth operation of our services.

About the Role

This is an exciting opportunity to work in a dynamic and supportive environment, providing administrative assistance to our clinical staff. You will be responsible for handling administrative tasks, including data entry, correspondence, and record-keeping. You will also provide front-line support to patients and families, responding to queries and concerns in a professional and empathetic manner.

Key Responsibilities
  • Provide administrative support to clinical staff, including data entry, correspondence, and record-keeping.
  • Respond to patient and family queries and concerns in a professional and empathetic manner.
  • Assist with the coordination of patient care, including arranging appointments and communicating with healthcare professionals.
  • Maintain accurate and up-to-date records, including patient information and administrative data.
  • Provide cover for absence across all services and locations, as required.
Requirements

To be successful in this role, you will need:

  • A good standard of education.
  • Excellent communication and interpersonal skills.
  • Previous administration experience, preferably in a healthcare setting.
  • Proficiency in Microsoft Office packages, including Word, Excel, and Outlook.
What We Offer

We offer a range of benefits and development opportunities, including:

  • Season ticket loans.
  • NHS discounts for staff.
  • Excellent training facilities and opportunities.
  • Buying and selling annual leave scheme.
  • The opportunity to work bank shifts and expand knowledge and experience in other areas.
  • Salary sacrifice schemes, including lease cars and Cycle to Work.
  • Day One Flexible Employer.

We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates with diverse backgrounds and experiences.