Customer Support Coordinator

2 weeks ago


Hatfield, United Kingdom Smart10Ltd Full time

Job Title: Customer Support Coordinator

Job Summary:

We are seeking a highly motivated and organized Customer Support Coordinator to join our team at Smart10Ltd. As a key member of our sales department, you will provide administrative support to ensure the smooth operation of our business.

Key Responsibilities:

  • Provide administrative support to the sales team, including researching leads and project details, and preparing reports for finance.
  • Assist with sales enquiries, providing quick quotations and revisions of orders, and booking meeting rooms for clients.
  • Support managers with gathering information ahead of meetings, and maintain accurate client information in our CRM system.
  • Develop and maintain strong relationships with clients, providing exceptional customer service and support.

Requirements:

  • Previous experience in a similar role, with a strong understanding of sales and customer support principles.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Strong IT skills, including Microsoft packages and CRM software.
  • Full UK driving license, with the ability to travel to client sites as required.

What We Offer:

  • A competitive salary and benefits package, including 23 days annual leave and a workplace pension.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive training program, to ensure you have the skills and knowledge needed to succeed in your role.

About Us:

Smart10Ltd is a leading recruitment consultancy, specializing in the supply of temporary, contract, and permanent placements across a range of business sectors. We are committed to delivering exceptional service and support to our clients and candidates, and we are seeking a highly motivated and organized individual to join our team.



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