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Customer Support Coordinator

2 months ago

Hatfield, Hertfordshire, United Kingdom Smart10 Ltd Full time

Job Title: Customer Support Administrator

Salary: £26,000 to £28,000 per annum

Location: UK

Contract: Permanent, full-time

Hours: Monday to Friday

Company Overview

Smart10 Ltd is a leading construction company that values its employees and fosters personal and professional growth. Our modern, open-plan offices provide a positive team environment.

Job Summary

We are seeking a candidate with a customer-focused background and ideally, project coordination experience. As a Customer Support Administrator, you will play a key role in managing materials, arranging deliveries, and providing project recommendations.

Key Responsibilities

  • Deliver exceptional customer service and act as a brand representative.
  • Manage the entire order process, from handling inquiries to coordinating deliveries.
  • Provide support to customers, sales team, and team leaders in daily operations.

Requirements

  • 2+ years in Customer based roles
  • Excellent communication skills
  • Good numeracy skills
  • Strong IT skills, excellent working knowledge on Excel
  • Full UK licence
  • Experience within Project Coordination is desirable

Benefits

  • 23 days annual leave + bank holidays
  • Workplace pension
  • Parking on-site
  • Modern offices