Functional Support Coordinator

3 weeks ago

Hatfield, United Kingdom Ocado Group Full time

**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.**

**Why Ocado?**

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

**About us**:
Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

**About the role**:
We're seeking a dedicated Functional Support Coordinator to join our team and make a significant impact. As a Functional Support Coordinator, you will use your excellent organisational skills to support our ways of working - you will be responsible for meeting and diary management, travel arrangements for our senior leadership team as well as the primary point of contact for inquiries for our wider Head Office Teams. This role provides the flexibility of working both from our Hatfield Head Office at least 3 days a week and 2 days remotely, allowing you to achieve a balanced work-life blend.

**You will be**:
In this role, you will be responsible for efficiently managing and coordinating multiple diaries, facilitating meetings, and making essential appointments. You'll play a crucial role in ensuring meeting excellence by assisting with the planning and preparation of key events, organising room bookings, sending out invitations, and managing meeting content while diligently following up on action points. Your collaborative skills will shine as you work with colleagues to create and drive meeting agendas and optimise meeting formats, ultimately making the best use of everyone's time. You'll be at the forefront of efficient resource utilisation by working closely with the Functional Support Managerand key stakeholders to ensure senior leader time is utilised effectively. Your proactive diary management will drive the effectiveness of the Managing Director and Senior Leadership team, ensuring that internal and external meetings are optimally planned. Additionally, you'll play a vital role in travel coordination, assisting with accommodation, onboarding new team members, and organising function-level activities, events, and celebrations to foster team cohesion.

**About you**:

- Attention to Detail: You have naturally high standards for your work and work with precision even under tight deadlines.
- Focused Self-Starter: You are a motivated individual who can work independently and autonomously, taking the initiative to drive projects forward.
- Influencing & Partnering: You are a skilled networker within the organisation, capable of building strong working relationships and partnerships.
- Data Insights: You are accurate and detail-oriented when dealing with data and numbers, ensuring the integrity of information and insights.You are proactive in finding new and efficient ways to streamline tasks and processes.
- Administrative Expertise: Success in this role requires previous experience in diary management and organising meetings using tools such as Outlook or Google Suite.
- Trustworthy: You can work with confidentiality and handle sensitive information with the utmost discretion.
- Highly Organised and able to prioritise: You are an expert in time management, capable of managing complex schedules and tasks efficiently. You have a track record of working in fast-paced environments where effective prioritisation is essential.
- Flexibility and Adaptability: You can seamlessly switch between various tasks and acknowledge the need for flexible working hours to meet the demands of the role.
- Confident Communicator: You can communicate confidently with individuals at all levels within the organisation, including Senior Managers, Heads of Department, and Directors.
- Travel and Accommodation: You are experienced in arranging travel plans and hotel bookings efficiently.
- Proficiency in Office Tools: You have experience with either Google Suite or MS Office, including Word, Excel, and PowerPoint.

**What we offer you**:
Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Shuttle Services: Convenient free shuttle buses connect you to work.
- Share Schemes: Join exciting share plans to participate in our success.
- Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

***We're in it together, we are proud of what we do, we can be even better.

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