Functional Support Manager

7 months ago

Hatfield, United Kingdom Ocado Group Full time

**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.**

**Why Ocado?**

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

**About us**:
Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

**About the role**:
Our Functional Support Team plays a vital role in supporting our Managing Director, the Logistics Senior Leadership Team, and the broader Logistics employee group. We are looking for a dedicated Functional Support Manager to join our team. As a Functional Support Manager you will be accountable for delivering efficient, confidential administrative support to our Managing Director and Senior Leadership Team. Your role will encompass a diverse range of responsibilities. We provide a dynamic and inclusive work environment that encourages growth, development, and innovation. You'll have the opportunity to work hybrid at our Hatfield Head Office, at least 3 days per week and remotely 2 days, providing flexibility and work-life balance.

**You will be**:

- Driving Efficiency: Challenge and support the Leadership team to work more effectively and efficiently together, ensuring alignment and optimal meeting cadence.
- Meeting Management: Lead effective, productive meetings, collaborate to create agendas, and recommend the right meeting approach. Take minutes, lead presentations, and follow up on action points.
- Diary Management: Coordinate multiple Senior Leadership diaries, including booking and facilitating meetings, and ensuring high levels of preparedness.
- Travel and Visits: Manage travel arrangements, including accommodation, and plan and execute site/office visits.
- Engagement Activities: Create, organise, and deliver function-level engagement activities, events, and celebrations.
- Expenses and Invoicing: Ensure accurate completion of expenses and invoicing, as well as company credit card spend management.
- Project Contributions: Contribute to projects and support key functional deliverables.
- Ad-Hoc Support: Efficiently respond to ad-hoc support requests and resolve business issues.

**About you**:

- Attention to Detail: You maintain high standards and deliver work accurately and swiftly.
- Leadership: You can lead, direct, and inspire effectively.
- Management Experience: You've demonstrated team leadership and management skills.
- Focused Self-Starter: You are self-motivated, capable of working independently.
- Influencing & Partnering: Skilled at networking and building partnerships within the organisation.
- Data Insights: You excel in handling data, ensuring accuracy and attention to detail.
- Administrative Expertise: Experience in diary management and meeting organisation using Outlook or Google Suite.
- Project Management: Strong project management skills from an administrative background.
- Trustworthiness: Handling confidential information with utmost discretion.
- Tech Savvy: Proactively seek efficient solutions and workflows.
- Highly Organised: Expert in time management for complex schedules and tasks.
- Prioritisation: Proven experience in fast-paced environments, adept at prioritising tasks.
- Flexibility and Adaptability: Adapt to diverse tasks and flexible working hours as needed.
- Proactive Self-Starter: Show initiative and ownership in driving projects.
- Confident Communicator: Effective communication with individuals at all levels.
- Travel & Accommodation: Proficient in arranging travel and accommodation.
- Clear English Skills: Strong written and verbal communication in English.
- Office Tools Proficiency: Experience in Google Suite or MS Office, including Word, Excel, and PowerPoint.

**What we offer you**:
Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Shuttle Services: Convenient free shuttle buses connect you to work.
- Share Schemes: Join exciting share plans to participate in our success.
- Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

***We're in it together, we are proud of what we do, we can be even better.

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