Radio Communications Specialist

4 weeks ago

Chippenham, Wiltshire, United Kingdom NEC Full time

Position Overview:

We are looking for a Radio Communications Specialist to become a vital part of our team. The successful candidate will possess a strong background in 2nd Line Radio Services, emphasizing maintenance and troubleshooting. This position entails delivering 2nd Line support for national radio contracts and may require flexibility for on-call duties and additional hours as necessary.

Role Objectives:

As an essential member of our Managed Solutions team, the Radio Communications Specialist will report directly to the Radio Team Manager and engage in various projects within a dynamic work environment.

Key Responsibilities:

  • Deliver customer support and diagnose faults/issues
  • Provide 2nd line technical assistance to field engineers addressing radio issues
  • Contribute to the development, upkeep, and enhancement of radio networks
  • Install, configure, and test radio network hardware and software
  • Repair both handheld and rack-mounted radio devices
  • Conduct site assessments, system maintenance, and assist in troubleshooting/repair
  • Participate in Out of Hours telephone support as part of a scheduled rota

Candidate Profile:

The ideal candidate will possess:

  • Experience in 2nd Line Radio repair and troubleshooting
  • Knowledge of Antenna, PMR installation, and decommissioning processes
  • Familiarity with Tetra, microwave, and DMR communication systems
  • Understanding of Microsoft Windows and Unix-based operating systems
  • Awareness of RF and electronic testing equipment
  • Knowledge of IP networks and Local Area Networks (LAN)

Additional Benefits:

Joining NEC Software Solutions offers an excellent benefits package, including 25 days of paid leave, life insurance coverage, a Group Pension Plan, and flexible benefits tailored to your individual needs.

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