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Radio Communications Specialist

2 months ago

Chippenham, Wiltshire, United Kingdom NEC Software Solutions Full time
Job Description

Job Title: Radio Communications Specialist

Job Summary:

We are seeking a highly skilled Radio Communications Specialist to join our team at NEC Software Solutions. As a key member of our Managed Solutions team, you will be responsible for providing 2nd line technical support to field-based engineers relating to radio faults, as well as providing technical support for the development, construction, maintenance, and optimization of radio networks.

Key Responsibilities:

  • Providing 2nd line technical support to field-based engineers relating to radio faults
  • Providing technical support for the development, construction, maintenance, and optimization of radio networks
  • Installing, configuring, and testing radio network equipment and software components
  • Undertaking repairs of various handheld and rack-mounted radio equipment
  • Attending customer sites to perform site surveys, system maintenance, assist with fault finding/repair or project work as necessary
  • Participating in out-of-hours telephone support as part of a rota

Requirements:

  • 2nd line radio repair experience, including maintenance and fault resolution
  • Experience with antenna, PMR installation, and decommissioning
  • Liaison with and coordination of both client and 3rd party contractors
  • Good understanding of Microsoft Windows and Unix-based systems
  • General awareness of RF and electronic test equipment
  • Understanding of IP networks/LAN

What We Offer:

  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover (with the option to increase cover at an additional cost)
  • A Group Pension Plan
  • A selection of flexible benefits to suit your individual needs

About Us:

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. We're a leading provider of software solutions to governments, hospitals, police forces, housing providers, local authorities, and more. We help them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way.