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Radio Systems Specialist

2 months ago

Chippenham, Wiltshire, United Kingdom NEC Full time

Job Title: Radio Systems Specialist

Job Summary:

We are seeking a skilled Radio Systems Specialist to join our team at NEC Software Solutions. As a key member of our Managed Solutions team, you will be responsible for providing 2nd line technical support to field-based engineers relating to radio faults, as well as providing technical support for the development, construction, maintenance, and optimization of radio networks.

Key Responsibilities:

  • Provide customer support to end users to triage faults/issues
  • Provide 2nd line technical support to field-based engineers relating to radio faults
  • Provide technical support for the development, construction, maintenance, and optimization of radio networks
  • Install, configure, and test radio network equipment and software components
  • Undertake repairs of various handheld and rack-mounted radio equipment
  • Attend customer sites to perform site surveys, system maintenance, assist with fault finding/repair or project work as necessary
  • Participate in out-of-hours telephone support as part of a rota

Requirements:

  • 2nd line radio repair experience including maintenance and fault resolution
  • Antenna, PMR installation, and decommissioning experience
  • Experience of Tetra, microwave, and DMR systems, including cell enhancement and repeater systems
  • Personal and on-site health and safety awareness
  • Liaison with and coordination of both client and 3rd party contractors
  • Good understanding of Microsoft Windows and Unix-based systems
  • General awareness of RF and electronic test equipment
  • Understanding of IP networks/LAN

What We Offer:

  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover (with the option to increase cover at an additional cost)
  • A Group Pension Plan
  • A selection of flexible benefits to suit your individual needs