Infrastructure Specialist

7 days ago

Chippenham, Wiltshire, United Kingdom NEC Full time

Job Title: Infrastructure Specialist

At NEC Software Solutions, we are seeking an experienced Infrastructure Specialist to join our team. As an Infrastructure Specialist, you will play a key role in delivering solutions via diverse non-functional environments across our suite of products.

Key Responsibilities:

  • Design and build fully self-contained environments (Rigs) to meet business requirements.
  • Deploy, debug, and fault-find NEC/SSS bespoke software installations.
  • Build, manage, and integrate third-party products such as PBXs, radios, and recorders with NEC/SSS products.
  • Deploy and test monthly WSUS working closely with SSS divisional security.
  • Provide technical consultation to other NEC/SSS engineering, development, and assurance (test) teams.
  • Follow procedures in line with company policy (Local Procedures or ISO20000-1 defined processes) and suggest and follow-up improvements in line with CSIP.

Requirements:

  • Ideally educated to HND/HNC level or relevant industry experience with proven experience in a comparable role/s.
  • Good overall fault-finding skills and process through applied logic.
  • A good understanding of Microsoft Active Directory/Domain Architecture.
  • Good hardware skillset Dell/HP or equivalent.
  • Administering and working with Microsoft Windows 10/11, Windows Server up to 2022.
  • Experience deploying Microsoft Windows and server Operating Systems via WDS.
  • Experience managing and deploying Microsoft Windows Updates (WSUS).
  • Proven knowledge and experience of virtualisation environments (Hyper-V or VMware).
  • Good overall IT skillset with a strong enthusiasm and capability to learn.
  • Great communication skills and able to work autonomously and as part of a team.
  • Proven experience working to ITIL best practices.

Desirable Skills:

  • Scripting experience/Knowledge (Batch, MySQL, PowerShell).
  • Clustering experience/Knowledge.
  • Knowledge of MySQL/MSSQL (User Administration, Creation of jobs including backups, writing/understanding queries).
  • Experience with Microsoft Azure (VM deployment and maintenance).
  • Experience with deploying/administering Symantec Anti-Virus or similar AV solution.
  • Linux Experience.
  • Understanding of VOIP/SIP protocols.
  • Knowledge of PBXs (AVAYA, Asterisk, and CCM).
  • Knowledge of core networking principles such as TCP/IP with a view to supporting a CISCO Switch and Router based environment.

Benefits:

  • 25 days paid holiday with the option to buy/sell (FTE).
  • 4 x basic salary life assurance cover (with the option to increase cover at an additional cost).
  • A Group Pension Plan.
  • A selection of flexible benefits to suit your individual needs.

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