Radio Communications Specialist
2 months ago
Position Overview:
We are looking for a Radio Communications Specialist to become a vital part of our team. The successful candidate will be responsible for delivering exceptional support in 2nd Line Radio Services, with a focus on troubleshooting and maintenance. This role requires a commitment to providing technical assistance for national radio contracts and may involve on-call duties and additional hours as necessary.
Role Objectives:
As an integral member of our Managed Solutions division, the Radio Communications Specialist will report directly to the Radio Team Manager and engage in various projects within a dynamic environment.
Key Responsibilities:
- Deliver customer support and effectively manage fault triage
- Provide 2nd line technical assistance to field engineers addressing radio-related issues
- Contribute to the development, upkeep, and enhancement of radio communication networks
- Install, configure, and evaluate radio network hardware and software
- Repair both handheld and rack-mounted radio systems
- Conduct site assessments, system maintenance, and assist in troubleshooting and repairs
- Participate in Out of Hours telephone support as part of a scheduled rota
Candidate Profile:
The ideal candidate will possess:
- Experience in 2nd Line Radio repair and troubleshooting
- Knowledge of Antenna, PMR installation, and decommissioning processes
- Familiarity with Tetra, microwave, and DMR communication systems
- Understanding of both Microsoft Windows and Unix-based operating systems
- Awareness of RF and electronic testing equipment
- Knowledge of IP networking and LAN configurations
Additional Benefits:
Joining NEC Software Solutions offers an attractive benefits package, including 25 days of paid leave, life insurance coverage, a Group Pension Plan, and flexible benefits tailored to your needs.
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