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Position Overview
The role involves delivering professional, efficient, and precise administrative and reception support to the Nephrology administration and clinical teams.
Proficiency in the Welsh language is a crucial requirement for this position.
Main Responsibilities
Handle and address telephone inquiries from patients, families, other organizations, and Health Board personnel in a courteous, helpful, and sensitive manner. Respond to queries within your area of expertise or direct them to the appropriate department.
About Our Organization
If you are looking for a rewarding challenge, have a desire to assist others, or are seeking a new opportunity, Betsi Cadwaladr University Health Board (BCUHB) in North Wales offers a fulfilling environment. As the largest healthcare provider in Wales, we deliver a comprehensive range of primary, community, mental health, acute, and elective hospital services to a diverse population across North Wales. Join our team and receive the support you need, aligned with our Organizational Values and 'Proud to Lead' competence framework.
Be part of a collaborative leadership environment at all levels, and rest assured that we are dedicated to fostering equality and diversity. We proudly welcome applicants under the 'Disability Confident Employer' initiative.