Receptionist

2 months ago

Bangor, United Kingdom Grŵp Llandrillo Menai Full time

**Please note - the salary noted is on a pro rata basis**

As a Receptionist you will deliver a friendly and informative customer service experience to all at the college. You will have the skills to build rapport with our learners, visitors and staff to establish their needs quickly in order to provide them with correct information. Our Receptionists reflect Our Values in everything they do.

**Main duties and responsibilities**
- Undertake general reception duties to include:

- Greeting and receiving visitors
- Dealing with general and financial enquiries from members of the public, College staff and students including room and session location queries
- Making and receiving telephone calls
- Taking messages
- Sending and receiving faxes and completing incoming and outgoing fax records
- Contacting staff on internal communications systems
- Routing visitors or arranging for them to be escorted to another part of the College
- Following standard College security procedures
- Keeping visitors’ records
- Maintaining the reception area so that it is always neat and tidy
- Maintaining general sources of information used in the reception
- Maintaining and updating reception handbook
- Operate the College switchboard
- Support admission processes for both day and evening classes to include linking with co-ordinators of centres at local schools, administering interview lists and contacting staff to collect students from reception.
- Receive and record course registration fees. These duties will also include operating a cash till, associated payment methods and issuing receipts.
- Contact taxi providers to arrange transport in cases of emergencies, or when students may have to work beyond normal College transport times.
- Record lost property handed into Reception.
- Issue various forms, e.g. Council Tax Exemption Forms, Buss Pass Application Forms, Accident Report Forms, Travel and Pay Claim Forms.
- Post room duties to include assisting in opening and preparing outgoing mail.
- Assist with general administrative duties including maintaining databases, word processing various documents including general typing as requested.
- Undertake general filing duties.
- Ensure that a professional front of house service is provided.
- Work flexibly as part of the Rhyl College Administration Team in order to provide cover as and when required.
- Participate in quality improvements.
- Contribute to the College Quality Assurance Procedures for the continuous improvement of the Reception and Administrative function of Rhyl College.
- Participate in staff development and training in relation to job role as directed by the Rhos Management Team.
- Perform any other duties as required by your line manager.

Fel Derbynnydd, byddwch yn rhoi gwasanaeth cyfeillgar a gwybodaeth ddefnyddiol i bawb yn y coleg. Bydd gennych y sgiliau i greu perthynas â'n dysgwyr, ein hymwelwyr a'n staff, er mwyn dod i ddeall eu hanghenion yn gyflym a rhoi'r wybodaeth gywir iddynt. Mae ein Derbynyddion yn cyfleu Ein Gwerthoedd ym mhopeth a wnânt.

**Prif Ddyletswyddau a Chyfrifoldebau**
- Ymgymryd â dyletswyddau cyffredinol derbynfa, gan gynnwys:

- Cyfarch a derbyn ymwelwyr
- Delio gydag ymholiadau cyffredinol ac ariannol gan aelodau o’r cyhoedd, gan staff a myfyrwyr y Coleg gan gynnwys ymholiadau lleoliad ystafell a sesiwn
- Gwneud a derbyn galwadau ffôn
- Cymryd negeseuon
- Gyrru a derbyn ffacsys a chwblhau cofnodion ffacs wrth eu gyrru a’u derbyn
- Cysylltu â staff ar systemau cyfathrebu mewnol
- Cyfeirio ymwelwyr neu drefnu iddynt gael eu hebrwng i ran arall o’r Coleg
- Dilyn gweithdrefnau diogelwch safonol y Coleg
- Cadw cofnodion ymwelwyr
- Cadw ardal y dderbynfa’n daclus a thwt
- Cadw ffynonellau cyffredinol o wybodaeth a ddefnyddir yn y dderbynfa
- Cynnal a chadw a diweddaru llawlyfr y dderbynfa
- Gweithredu switsfwrdd y Coleg
- Cefnogi prosesau gweinyddol ar gyfer dosbarthiadau dydd a nos i gynnwys cysylltu gyda chydlynwyr canolfannau mewn ysgolion lleol, gweinyddu rhestri cyfweld a chysylltu â staff i gasglu myfyrwyr o’r dderbynfa.
- Derbyn a chofnodi ffioedd cofrestru. Bydd y dyletswyddau yma’n cynnwys gweithredu til arian, dulliau talu cysylltiedig gan gynnwys dosbarthu derbynebau.
- Cysylltu â darparwyr tacsi i drefnu trafnidiaeth os bydd achos o argyfwng, neu pan fo myfyrwyr wedi gweithio’n hwyrach nag amseroedd arferol trafnidiaeth y Coleg.
- Cofnodi eiddo coll a gyflwynir yn y Dderbynfa.
- Dosbarthu ffurflenni amrywiol, e.e. Ffurflenni Eithrio Treth Cyngor, Ffurflenni Cais Pas Bws, Ffurflenni Adrodd Damwain, Ffurflenni Hawlio Teithio a Thâl.
- Dyletswyddau ystafell bost gan gynnwys cynorthwyo i agor a pharatoi post i’w yrru allan.
- Cynorthwyo gyda dyletswyddau gweinyddol cyffredinol gan gynnwys cynnal a chadw data-basau, gairbrosesu dogfennau amrywiol gan gynnwys teipio cyffredinol fel fo angen.
- Ymgymryd â dyletswyddau ffeilio cyffredinol.
- Sicrhau fod gwasanaeth blaen tŷ proffesiynol yn cael ei ddarparu.
-

  • Receptionist

    2 months ago

    Bangor, United Kingdom Premier Inn Full time

    We're currently recruiting in our Bangor Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Bangor Premier Inn -** Hotel** Come and be a Receptionist at Bangor Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the...

  • Receptionist

    1 month ago

    Bangor, United Kingdom Premier Inn Full time

    We're currently recruiting in our Bangor Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Bangor - Bangor Premier Inn** Come and be a Receptionist at Premier Inn in Bangor. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the...

  • Receptionist

    2 months ago

    Bangor, United Kingdom Premier Inn Full time

    We're currently recruiting in our Bangor Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Bangor - Bangor Premier Inn*** Come and be a Receptionist at Bangor Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the...

  • Receptionist/facilities

    3 months ago

    Bangor, United Kingdom Pertemps Network Group Full time

    **Receptionist/Facilities**: - 058204763**£14.32 Per Hour** - Full Time**Temporary** **Bangor, Gwynedd** **Administration** **Job Description**: - We are looking for an experienced Receptionist/Facilities Assistant for an immediate start ongoing temporary assignment based in Bangor. - As a Receptionist/Facilities Assistant you will provide day to day...

  • Medical Receptionist

    4 weeks ago

    Bangor, United Kingdom Baby ultrasound clinic Full time

    We are looking for a medical receptionist to join our clinic in Bangor for cover as follows Wednesday 10.30am to 6pm Main duties will include - Greeting customers as they enter *Take customers through the consent process - Take bookings over the phone *Take payments - Ensure the clinic is clean and presentable at all times - Print images for...

  • Lead Receptionist

    1 month ago

    Bangor, United Kingdom Bupa Dental Care Full time

    **Lead Receptionist - Bangor, Springhill** **Fixed term - 12 months** **Monday 8am-17.00pm** **Tuesday 10am-19.00pm** **Wednesday and Fridays 8.30am-17.30pm** **Thursday 8am-17.00pm** **40 hours a week** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward...

  • Receptionist

    1 month ago

    Bangor, United Kingdom Fusco Vehicle Sales Full time

    We are seeking an experienced receptionist to join our team at North Downs largest Used Car Dealership. We, along with our sister company Bangor Fuels have high staff retention. We offer job security, training & encouragement. We have a great team with great chemistry and we have recently began to build foundations that will allow us to roll out multiple...

  • Receptionist

    4 weeks ago

    Bangor, United Kingdom Serco Plc Full time

    **Job title**: Receptionist **Location**: Bangor Aurora, 3 Valentine Road, Co-Down, N. Ireland, BT20 4TH **Working Hours**: 17 hours, 3-week shift pattern, covering earlies, lates and weekends **Salary**: £11.18 per hour + 10% shift allowance Here at Northern Community Leisure Trust and our partner Serco Leisure Operating Ltd our goal is to get more...

  • Administration Assistant/receptionist

    2 months ago

    Bangor, United Kingdom Williams Denton Full time

    With long standing foundations, Williams Denton is a leading supplier of accountancy and tax support solutions in North Wales. Focused on providing a first-class service to companies and personal clients, the professional and proactive team of over 40 staff, working from two North Wales based offices, have gained the business an enviable reputation, with a...

  • Administration Assistant/receptionist

    2 months ago

    Bangor, United Kingdom Williams Denton Full time

    With long standing foundations, Williams Denton is a leading supplier of accountancy and tax support solutions in North Wales. Focused on providing a first-class service to companies and personal clients, the professional and proactive team of over 35 staff, working from two North Wales based offices, have gained the business an enviable reputation, with a...

  • Receptionist

    3 weeks ago

    Bangor, United Kingdom Northern Community Leisure Trust Full time

    Job description: Location: Bangor Aurora Leisure ComplexWorking Hours: 15 hours, 3-week shift pattern, covering earlies, lates and weekendsSalary:  £12.18 per hour + Excellent benefits  Here at Northern Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure...

  • Receptionist

    3 weeks ago

    Bangor, United Kingdom Northern Community Leisure Trust Full time

    Job description: Location: Bangor Aurora Leisure ComplexWorking Hours: 15 hours, 3-week shift pattern, covering earlies, lates and weekendsSalary:  £12.18 per hour + Excellent benefits  Here at Northern Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure...

  • Receptionist

    3 months ago

    Bangor, United Kingdom Serco Plc Full time

    **Location**: Bangor Aurora Aquatics & Leisure Complex **Working Hours**: Casual working hours to cover earlies, lates and weekends. **Salary**: £12.18 per hour Here at Bangor Aurora our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people...

  • Dental Receptionist/administrator

    2 months ago

    Bangor, United Kingdom Deintyddfa Na-Nóg Dental & Implant Team Full time

    Deintyddfa Na-Nóg Dental & Implant Team is a Private and Specialist-led practice based in Parc Menai, Bangor, Gwynedd in North Wales and we are looking to add a new member to compliment our team by recruiting a DENTAL RECEPTIONIST / ADMINISTRATOR on a part-time basis. This role is integral to our front of house / reception team, as you will be the first...

  • Receptionist

    2 months ago

    Bangor, United Kingdom Serco Plc Full time

    **Location**: Bangor Aurora Leisure Complex **Working Hours**: 22 hours, 3-week shift pattern, covering earlies, lates and weekends **Salary**: £12,789 per annum, £11.18 per hour + 10% shift allowance + Excellent benefits Here at Northern Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a...

  • Veterinary Receptionist

    3 months ago

    Bangor, United Kingdom Vets for Pets Full time

    Veterinary Receptionist If you enjoy providing great service and working in a team, we have just the opportunity for you at our Bangor North Wales Practice. What your typical day will look like: - Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical...

  • Casual Receptionist Bangor Aurora

    3 months ago

    Bangor, United Kingdom Serco Plc Full time

    **Location**: Bangor Aurora Aquatics & Leisure Complex **Working Hours**: Casual working hours to cover earlies, lates and weekend. Operational hours 6am - 10am **Salary**: £11.18 per hour Here at Bangor Aurora our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support...

  • Emergency Department Receptionist

    2 months ago

    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity has arisen for an Emergency Department Receptionist / Admin Assistant to join the Emergency Care Directorate’s Administration Team at Ysbyty Gwynedd. This is a permanent Band 3, 30 hour position. You will possess a good standard of education, previous experience of working in an administrative / customer service setting and have...

  • Medical Receptionist

    2 months ago

    Bangor, United Kingdom Redwood Surgery Full time

    Redwood Surgery Bangor Health Centre Newtownards Road Bangor BT20 4LD Tel: 028 91 638700 **JOB DESCRIPTION** **TITLE**: Medical Receptionist / Administrator **LOCATION**: Bangor Health Centre **REPORTING TO**: Practice Manager and GP’s **REMUNERATION**: £11.00 per hour **HOURS OF WORK**:25 hours, Mon-Fri between 13.00 -18.00. Flexibility required...

  • Administrator

    2 months ago

    Bangor, United Kingdom Clear Dental Full time

    We have an excellent opportunity for a Full Time Receptionist to join our team in Bangor. The successful applicant will work 36.5 hours per week from 8:50am-5:20pm Monday to Thursday and 8:50am-4:20pm on Fridays. **Essential Criteria**: - Previous experience in a similar role - Be flexible to meet the needs of the practice - The ability to work as part of...