Assistant Store Manager in Training

6 days ago

Cardiff, Cardiff, United Kingdom The North Face Full time

Assistant Store Manager (Permanent, Full-Time)

About The North Face

The North Face is a leading outdoor apparel company that values sustainability and active lifestyles. As a member of our team, you will be part of a global organization that prioritizes the well-being of people and the planet.

Key Responsibilities

  1. Drive Sales and Profitability

As an Assistant Store Manager, you will work closely with your Store Manager to drive sales and profitability in your store. This will involve analyzing sales data, identifying trends, and implementing strategies to increase revenue.

Motivate and Develop Sales Associates

You will be responsible for motivating and developing a team of sales associates to provide exceptional customer service and drive sales. This will involve coaching, mentoring, and providing feedback to ensure that your team is equipped to meet the needs of our customers.

Implement Retail Processes

You will assist your Store Manager in implementing our established retail processes, including inventory management, visual merchandising, and customer service standards. You will also identify opportunities to improve these processes and implement changes to drive business results.

Operational Excellence

You will be responsible for ensuring that your store operates efficiently and effectively, including managing inventory, processing transactions, and maintaining a clean and organized store environment.

Performance Metrics and Reporting

You will analyze sales data and performance metrics to identify areas for improvement and develop strategies to drive business results. You will also provide regular reports to your Store Manager on store performance and progress towards goals.

Visual Merchandising and Store Appearance

You will be responsible for maintaining a visually appealing store environment that meets the brand's visual merchandising guidelines. This will involve creating displays, arranging merchandise, and maintaining a clean and organized store appearance.

Leadership and Development

You will provide leadership and guidance to your sales associates, including coaching, mentoring, and developing their skills and knowledge. You will also identify opportunities for growth and development within the company.

Requirements

  1. Customer Focus

You will be passionate about delivering exceptional customer service and creating a memorable shopping experience for our customers.

Leadership and Development

You will have experience in leading and developing a team, including coaching, mentoring, and providing feedback.

Business Acumen

You will have a strong understanding of business principles, including sales, profitability, and operational efficiency.

Communication and Interpersonal Skills

You will have excellent written and verbal communication skills, as well as strong interpersonal skills to build relationships with customers, colleagues, and stakeholders.

Technical Skills

You will be proficient in the use of Microsoft Office and other technical tools, including point-of-sale systems.

Flexibility and Adaptability

You will be flexible and adaptable, with the ability to work a variety of shifts, including weekends, evenings, and holidays as needed.

Guiding Principles

We expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What's in it for You?

  1. Career Ownership

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates, including career ownership, enabling you to build your knowledge and experience across different brands.

Supportive Feedback-Based Culture

We have a supportive feedback-based culture where respect and integrity guide us.

Tailored Training

We provide tailored training, from an induction to ongoing online and face-to-face training sessions.

Equal Opportunity Employer

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for all associates and applicants.

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