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Assistant Store Manager for Concession

2 months ago

Cardiff, Cardiff, United Kingdom Mamas & Papas Full time

Exciting Opportunity: Join a dynamic team where your proactive approach can truly make a difference in establishing a store's presence.

About Us: We are a leading retailer in the baby and nursery sector, recognized as the UK's largest specialist in this field. Our brand, Mamas & Papas, has a strong footprint across the UK and Ireland, with numerous concession stores.

Role Overview: We are seeking an Assistant Store Manager for one of our concession locations. In this role, you will collaborate closely with the Concession Manager to oversee daily operations, enhance customer experience, and meet key performance indicators (KPIs).

Key Responsibilities:

  • Support the Concession Manager in the overall management of the store.
  • Lead and inspire a team of dedicated Supervisors and Sales Assistants.
  • Ensure a high standard of store presentation and customer service.
  • Monitor and achieve store performance metrics.

Our Commitment: At Mamas & Papas, we value diversity and inclusivity. We are dedicated to fostering an environment that celebrates individuals from all backgrounds, cultures, and identities.

We look forward to welcoming a new member to our team who shares our passion for excellence in retail and customer service.