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Store Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Store Supervisor to join our team at Footasylum. As a Store Supervisor, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of Sales Assistants to achieve sales targets.
Key Responsibilities:
- Oversee the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.
- Lead and motivate a team of Sales Assistants, providing guidance and support to help them achieve their full potential.
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Work closely with the Store Manager to achieve sales targets, implement visual merchandising displays, and maintain a high level of store standards.
- Monitor and control stock levels, ensuring that the store is fully stocked and that stock is rotated regularly.
- Conduct regular team meetings to discuss sales performance, customer feedback, and any other relevant issues.
- Identify and implement opportunities to improve sales and customer service, working closely with the Store Manager to achieve these goals.
Requirements:
- Proven experience in a retail management role, preferably in a fashion or footwear environment.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong customer service skills, with the ability to respond to customer queries and resolve any issues in a professional and courteous manner.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Basic knowledge of visual merchandising and stock control procedures.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to help you achieve your career goals.
- A fun and dynamic work environment, with a team of like-minded individuals who are passionate about fashion and customer service.
- The opportunity to work for a leading fashion retailer, with a strong brand reputation and a commitment to excellence.
