Customer Service Representative

2 weeks ago

Glasgow, Glasgow City, United Kingdom EE Full time

About This Role

We are seeking a motivated and engaging individual to join our team as a Sales Advisor. In this role, you will have the opportunity to connect with customers, understand their needs, and recommend tailored solutions from our comprehensive range of products and services.

Your Responsibilities

  • Provide exceptional customer service by actively listening to customer inquiries and addressing their concerns effectively.
  • Build rapport with customers through clear and concise communication, demonstrating a genuine interest in their digital needs.
  • Present our products and services in a compelling manner, highlighting the benefits and value they offer.
  • Guide customers through the sales process, ensuring a smooth and positive experience.
  • Maintain accurate records of customer interactions and sales transactions.

What We Offer

  • A competitive salary with uncapped commission potential, allowing you to earn based on your performance.
  • Generous discounts on EE and BT products, including mobile and broadband services, saving you money every year.
  • Comprehensive training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative work environment where teamwork is valued.
  • Flexible working arrangements to help you balance your personal and professional life.

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