Customer Service Representative

5 days ago

Glasgow, Glasgow City, United Kingdom Page Personnel Finance Full time

We are seeking a skilled Customer Service Representative to join our team at Page Personnel Finance. The ideal candidate will have experience in delivering excellent customer service and handling complex customer inquiries and complaints.

About the Role

This is a long-term temporary position, Monday to Friday, where you will be responsible for:

  • Providing exceptional customer service to clients.
  • Handling customer complaints and issues in a professional and timely manner.
  • Developing and implementing customer service policies and procedures.
  • Coordinating with other departments to ensure consistent service delivery.
  • Identifying opportunities for process and organisational improvement.

Requirements

To be successful in this role, you will need:

  • Experience in customer service, preferably in a similar industry.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office and customer service software.
  • A customer-oriented mindset and a passion for delivering exceptional service.

What We Offer

As a Customer Service Representative at Page Personnel Finance, you will have the opportunity to work with a dynamic team and develop your skills in a fast-paced environment. We offer:

  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive company culture.

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