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Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Manpower UK Full time

Job Summary: Manpower UK is seeking a highly skilled Customer Support Representative to join our Inside Sales team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Provide high-quality customer service to clients via various communication channels.
  • Support and Escalation: Manage incoming requests, escalate issues to relevant teams, and provide timely resolutions.
  • Database Management: Maintain accurate and up-to-date records in our database.
  • Team Collaboration: Work closely with Sales Representatives and other teams to ensure seamless execution of sales processes.

Requirements:

  • Strong Administration Skills: Proven ability to perform administrative tasks with high accuracy and efficiency.
  • Excellent Interpersonal Skills: Strong communication and interpersonal skills to build effective relationships with clients and colleagues.
  • Customer Service Experience: Previous experience in customer-facing roles, preferably in a sales or support environment.

What We Offer:

  • Competitive Salary: £22,308 - £23,000 depending on experience.
  • Dynamic Work Environment: Opportunity to work in a fast-paced and supportive team environment.
  • Professional Development: Chance to develop your skills and career with a leading recruitment agency.

Manpower UK is an Equal Opportunities Employer: We welcome applications from diverse backgrounds and are committed to creating an inclusive workplace.