Customer Service Representative

6 hours ago


Glasgow, Glasgow City, United Kingdom HSBC Full time
{"title": "Customer Service Representative", "content": "Deliver Exceptional Customer Service

As a Customer Service Representative at HSBC, you will be the face of our company, providing top-notch service to our customers. You will be responsible for communicating transparently with excellent interpersonal skills to deliver amazing customer service, being confident and friendly when speaking with our customers in this telephony based role.

Key Responsibilities:

  • Communicate effectively with customers to resolve their queries and concerns
  • Provide accurate and timely information to customers
  • Work collaboratively with colleagues to achieve team goals
  • Stay up-to-date with product and service knowledge to provide informed advice to customers

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Flexible working arrangements to suit your lifestyle

About HSBC:

HSBC is a leading global banking and financial services organization. We are committed to creating diverse and inclusive workplaces where everyone can thrive. Our recruitment processes are accessible to everyone, and we take pride in being part of the Disability Confident Scheme.

"}

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