Customer Service Representative

5 days ago


Glasgow, Glasgow City, United Kingdom Search Consultancy LTD Full time
Job Title: Outbound Customer Service Representative

Job Type: Temporary, approximately 8 weeks

Pay: £12-14 per hour depending on experience

Work Schedule: Monday to Friday, shifts between 6am and 8pm

Hours: 35 hours per week

Location: Remote

We are seeking a highly motivated and customer-focused individual to join our team as an Outbound Customer Service Representative. As a key member of our team, you will be responsible for making outbound calls to third parties, collaborating with the company, confirming customer details, and manually updating them in a new system.

Responsibilities:

  • Make outbound calls to third parties to confirm customer details
  • Collaborate with the company to resolve customer inquiries
  • Manually update customer information in a new system
  • Meet or exceed daily call volume targets

Requirements:

  • Demonstrated experience in a high-volume phone-based role
  • Exceptional communication and interpersonal skills
  • Proficiency in IT and typing
  • Confidence in making outbound calls

About Us:

Search Consultancy LTD is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.



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