Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
About the Role:
We are seeking a highly skilled and motivated Customer Service Representative to join our team at City Facilities Management Holdings Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
- Resolve customer complaints and issues in a timely and effective manner.
- Provide product and service information to customers, and respond to their queries.
- Work closely with the sales team to ensure that customer needs are met and exceeded.
- Maintain accurate records of customer interactions and resolve any issues that may arise.
- Participate in ongoing training and development to improve customer service skills and knowledge.
About Us:
City Facilities Management Holdings Ltd is a leading provider of facilities management services, with a reputation for delivering high-quality services to our clients. We are committed to providing exceptional customer service and are seeking a talented and motivated individual to join our team.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career development and advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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