Customer Service Representative
4 weeks ago
About RSA
RSA is a leading insurance company that believes in providing excellent customer service. We are currently looking for a talented individual to join our team as a Customer Service Representative.
Your Role
As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This will involve answering their queries, resolving their issues, and providing them with the best possible solutions.
Key Responsibilities
- Provide excellent customer service to clients via phone, email, and in-person
- Resolve customer complaints and issues in a timely and professional manner
- Work closely with the sales team to ensure seamless customer experience
- Stay up-to-date with industry developments and product knowledge to provide accurate information to clients
About You
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. You will have excellent communication and problem-solving skills, and be able to work well under pressure.
What We Offer
At RSA, we offer a comprehensive benefits package, including a competitive salary, pension scheme, and opportunities for career development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.
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