Customer Service Representative

8 hours ago


Peterborough, Peterborough, United Kingdom Reliant Resourcing Full time
Customer Focused Inbound Sales Advisor

We are delighted to be working with our client, a global organisation with a growing team in Peterborough to recruit a customer focused Inbound Sales Advisor. As the successful Inbound Sales Advisor, you will handle incoming calls and enquiries from customers, providing accurate product information, advice, and recommendations to customers.

Processing all sales orders accurately will come naturally to you as will following up with customers to ensure they are happy with the products and service offered. We are looking for individuals with excellent communication and interpersonal skills with a genuine interest in delivering high standards of customer service.

You will be able to work well in a fast-paced environment with excellent IT skills. Our client provides a great working environment, where you are recognised and rewarded for the value you add

Key Responsibilities:

  • Handle incoming calls and enquiries from customers
  • Provide accurate product information, advice, and recommendations to customers
  • Process all sales orders accurately
  • Follow up with customers to ensure they are happy with the products and service offered

Requirements:

  • Excellent communication and interpersonal skills
  • Genuine interest in delivering high standards of customer service
  • Ability to work well in a fast-paced environment
  • Excellent IT skills


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