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Sales Administrator
2 months ago
We are a leading provider of carbon neutral home heating and renewable energy solutions. With over 20 years of experience, we have established ourselves as experts in the field, delivering practical solutions to homeowners and businesses alike.
As a part of the Hometree Group, we are committed to helping millions of homeowners transition to low-carbon living. Our comprehensive services include installation, servicing, financing, and maintenance, making it easier for our customers to look after their homes and ensure a greener future.
The RoleWe are seeking a highly skilled and motivated Sales Administrator to join our dynamic team. As a Sales Administrator, you will be responsible for handling customer inquiries, qualifying potential leads, and providing tailored solutions. You will also support our sales team members, manage records, and ensure seamless coordination between Sales and Installations.
Key Responsibilities:
- Customer Engagement: Handle incoming inquiries, qualify potential customers, and provide tailored solutions.
- Sales Support and Processing: Manage and process inbound sales leads, support team members, and ensure seamless coordination between Sales and Installations.
- Solution Design and Quotation Preparation: Engage with customers to determine if our products fit their needs, perform initial qualifications, and provide indicative quotes.
- Customer Record Management: Maintain organized and up-to-date customer records, generate reports using Microsoft Office tools, and analyze sales data.
- Client Relationship Management: Offer excellent customer service throughout the sales and aftersales process, follow up on inquiries, and foster long-term relationships.
Requirements:
- Sales Support and Processing: Proven experience in managing and processing sales leads and supporting team members.
- Customer Record Management: Expertise in maintaining organized customer records, generating reports using Microsoft Office, and analyzing sales data.
- Communication Skills: Excellent written and verbal communication skills to engage with customers and understand their needs.
- Customer Relationship Management: Strong interpersonal skills to build and maintain relationships with customers and ensure high satisfaction.
- Attention to Detail: High accuracy in preparing quotations, managing records, and generating reports.
We offer a competitive salary, 22 days annual leave, company pension, and onsite parking. We are an equal opportunities employer and are committed to creating an inclusive and representative environment.
We promise to give you the same opportunities as everyone else and will not discriminate against you at any point in the hiring process or the working day.
