Senior IT Asset Management Analyst

3 weeks ago


StainesuponThames, Surrey, United Kingdom ServiceNow Full time
Job Overview

The selected candidate will play a pivotal role in managing the lifecycle of IT assets within the organization, ensuring that all hardware and software resources are effectively utilized and maintained to align with the strategic objectives of ServiceNow.

Asset Oversight and Inventory Control
  • Maintain a precise and current inventory of all IT assets.
  • Monitor the movement and status of assets throughout their lifecycle.
  • Conduct regular audits and reconciliations to guarantee data integrity in collaboration with external vendors.
Procurement and Deployment of Assets
  • Collaborate with procurement teams to secure essential IT assets.
  • Facilitate the timely installation and configuration of hardware and software for end-users via third-party services.
  • Manage the processes for asset tagging and registration.

Lifecycle Oversight

  • Supervise the complete lifecycle of IT assets, from acquisition through to disposal.
  • Plan and oversee asset refresh cycles and upgrades, considering forecasts for new personnel.
  • Ensure the proper decommissioning and disposal of outdated or damaged assets in accordance with environmental and data security regulations.
Financial Management
  • Track and analyze expenses related to IT assets.
  • Identify opportunities for cost savings through effective asset utilization and procurement practices.
  • Prepare and oversee budgets for IT asset acquisitions and maintenance.
Policy Formulation and Compliance
  • Develop and implement policies and procedures for IT asset management as needed.
  • Ensure adherence to internal policies, industry standards, and regulatory requirements.
  • Provide training and support to staff on best practices in asset management.
Data Analysis and Reporting
  • Validate and produce regular reports on asset status, utilization, and lifecycle metrics with assistance from third-party ITAM operations.
  • Analyze data to uncover trends, risks, and opportunities for enhancement.
  • Present insights and recommendations to management and stakeholders.
Vendor and Stakeholder Engagement
  • Foster relationships with vendors and service providers.
  • Coordinate with various departments to understand asset needs and ensure alignment with organizational objectives.
Innovation and Automation
  • Contribute to the development of use cases for automation, leveraging advanced AI capabilities.
Qualifications
  • Technical Acumen - Proficient understanding of IT hardware, software, networking, and systems administration.
  • Analytical Proficiency - Skilled in analyzing data and deriving actionable insights.
  • Detail Orientation - Meticulous in asset tracking and management.
  • Communication Skills - Capable of effective communication with vendors, stakeholders, and team members.
  • Organizational Skills - Strong ability to organize and multitask.
  • Problem-Solving Abilities - Competent in troubleshooting and resolving asset-related challenges.
  • Software Familiarity - Knowledgeable in asset management software and tools.


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