Service Delivery Manager
1 week ago
We are seeking a highly motivated and customer-focused Assistant Manager to lead our service delivery team at Bill's Management. As a key member of our management team, you will be responsible for ensuring that every guest receives exceptional service and has a memorable experience.
As a positive ambassador for our brand, you will lead by example and support your team to deliver top-notch service. Your main role will be to drive service excellence, manage day-to-day operations, and develop your team to achieve their full potential.
Key responsibilities will include:
- Leading by example and setting the standard for exceptional customer service
- Managing and developing a high-performing team to deliver outstanding service
- Driving service excellence through continuous improvement and innovation
- Collaborating with other departments to ensure seamless service delivery
- Monitoring and addressing customer feedback to drive service improvements
In return for your hard work and dedication, you will enjoy a range of benefits, including:
- Competitive salary and bonus structure
- Opportunities for career growth and professional development
- Access to industry-leading training and development programs
- Free food and drinks when working
- Book your birthday off – guaranteed
- Cycle to work scheme with interest-free loan towards a bike
- The Hub: online platform for information and online courses
- Regular social activities organised through our social committee
- Additional perks such as extra holidays, anniversary gifts, performance awards, and discounts
If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we want to hear from you. At Bill's Management, you will find a supportive atmosphere with structured employment paths and training opportunities at every level.
Ready to take the next step in your hospitality journey? Learn more about our fast-track recruitment process and start your career with us.
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