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Product and Service Development Director
2 months ago
We are seeking a highly experienced and skilled Head of Cybersecurity Proposition to join our Technology Design Team at Opus Technology. This is a unique opportunity to lead the development, design, and execution of a comprehensive managed security product and services portfolio, as well as the strategic development roadmap focused on mid-market and enterprise markets.
Key Responsibilities- Lead the development, design, and running of a complete portfolio and roadmap of Cybersecurity products and services
- Develop and execute go-to-market strategies for Cybersecurity and IT, including pricing, positioning, and promotional activities
- Conduct structured, qualitative market research of demand through liaison with existing and prospective clients, vendors, and industry thought leaders
- Be accountable for the design, delivery, and success of the managed Cybersecurity portfolio
- Lead the continued development of the IT product and Service portfolio
- Support and educate the Opus sales and pre-sales teams on all matters cybersecurity
- Consult with various internal teams at Opus on best practices for Managing IT and Cybersecurity
- Develop a world-class ITSM system stack and identify opportunities for automation and optimization
- Control all relevant continuous improvement initiatives, including feedback loops with internal and external stakeholders
- Minimum 5 years' experience in service design and/or management within IT Managed Services organization
- Minimum 2 years' experience in Managed Cyber Security product & service research and management
- Sound knowledge of product lifecycle management and associated cross-functional project management
- Proven track record of successfully managing and launching complex products or services
- Relevant cybersecurity certifications (e.g., CISSP, CISM, PMP) are highly desirable
- Sound knowledge of the Cybersecurity service and product landscape
- Extensive knowledge and experience with IT Managed Service systems and automation methodologies
- A specialist in B2B cybersecurity and IT products and services for mid-market and enterprise
- Experienced in the ground-up development, building, and running of new services, including structured market research, development of go-to-market strategies, commercial modeling, and operational implementation
- Continuously driven, ambitious, and results-focused, with a strong self-starter mentality
- A preference for working in an ambitious, dynamic organization with like-minded, driven people
- Natural leadership and a willingness to thrive in an environment full of opportunity
- Free daily breakfasts in the office
- Regular company-wide events
- Monthly 'shining star' employee recognition awards
- Pension and life insurance
- Refer a friend scheme (£1,000)
- Mental health, financial, and legal support
- Training and development plans
- Various annual volunteering opportunities
- Option to buy and sell holiday
- Employee Dream Ball - Quarterly chance to win £3k towards a dream
Established in 1992, Opus Technology integrates best-of-breed solutions to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best-of-breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, and Gamma, where we have achieved platinum partner status.
We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a Disability Confident employer and Living Wage accredited.
