Retail Operations Leader

3 weeks ago


Swindon, Swindon, United Kingdom Groupe Seb UK Ltd Full time
Position: Retail Operations Leader

Groupe SEB is recognized globally as the leader in Small Domestic Appliances (SDA), with an impressive sales record of 350 million products annually and a remarkable global revenue of $8 billion.

Our presence spans over 150 countries, represented by more than 35 esteemed brands, including Tefal, Krups, and Rowenta, alongside a network of 1,200 retail outlets worldwide.

In the UK, we proudly operate under the Tefal brand, a market leader in Cookware, with a strong foothold in Electrical Cooking, Food Preparation, Linen Care, and Floorcare.

As Tefal, we are synonymous with quality and innovation, boasting a robust product lineup and collaborations with renowned chefs, enhancing our brand visibility and appeal.

We currently manage 7 Tefal (Home & Cook) stores in the UK and 1 in Ireland, with ambitious plans for future growth.

Our long-standing store in a prominent retail outlet has established a solid reputation over the years.
Join us as a Retail Operations Leader and spearhead sales in our vibrant retail setting.

As a Retail Operations Leader, you will be instrumental in guiding the team, training staff to optimize customer interactions, overseeing inventory management, and delivering exceptional customer service.

You will report directly to the Retail Operations Manager and regularly collaborate with colleagues from other locations to exchange best practices and product insights.

Key Responsibilities:
  • Develop and execute sales strategies while leading by example.
  • Enhance store appeal through effective merchandising.
  • Uphold high standards of store presentation and customer experience.
  • Manage the store's financial performance, ensuring profitability and implementing corrective actions as necessary.
  • Conduct financial reporting on a daily, weekly, and monthly basis.
  • Participate in product briefings and disseminate knowledge to team members.
  • Implement best practices across stores, actively engaging in sales, product demonstrations, and daily retail operations.
  • Foster relationships with neighboring stores and management to stay informed about market competition.
Qualifications and Skills:
  • Proven experience as a Retail Operations Leader or similar role in a retail environment (minimum 5 years).
  • Strong IT skills and familiarity with retail management systems and reporting tools, including Microsoft Excel.
  • A results-driven mindset with a commitment to achieving financial objectives.
Benefits:
  • Options for dental and private healthcare.
  • Increased holiday entitlement based on length of service.
  • Enhanced pension contributions.
  • Annual performance-related bonus.
  • Generous employee discount on premium products.
  • Access to an Employee Assistance Programme.


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