Retail Operations Leader

3 weeks ago


Swindon, Swindon, United Kingdom Frasers Group Full time

Company Overview

Frasers Group

At Frasers Group, we are redefining the retail landscape and believe that with greater challenges come greater rewards. We are committed to innovating and transforming the industry, expanding our offerings, and enhancing our retail spaces. Our approach is proactive, and we embrace change.

We are seeking a Retail Operations Leader to become an integral part of our team.

Role Overview

Key Responsibilities:

Guide a team of supervisors and sales associates to provide exceptional customer experiences Actively enhance store performance across various sectors with innovative strategies Ensure that brand representation aligns with all visual presentation standards Foster adherence to company policies and procedures within the team Optimize sales and product availability while managing expenses Surpass customer expectations to deliver outstanding service, contributing to company objectives Advocate for our values and culture to both internal and external stakeholders Adhere to all Frasers Group policies and procedures consistently.

Candidate Profile

Ideal Qualifications:

Proven experience in a leadership position within the retail sector Dependable and trustworthy Capable of enforcing compliance with procedures and policies through effective team management Enthusiastic about retail, people development, and career progression Confident leader who inspires and challenges others to achieve results Promote our values and culture to both internal and external stakeholders Ensure that store standards are met and that the store is ready for operations Comply with all Frasers Group policies and procedures at all times.

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