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Retail Operations Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Iceland. As a key member of our store management team, you will be responsible for delivering exceptional customer service and driving sales growth in our store.
Key Responsibilities
- Manage store operations to ensure seamless customer experience and efficient sales processes.
- Lead and motivate a high-performing team to achieve sales targets and exceed customer expectations.
- Develop and implement effective sales strategies to drive revenue growth and improve customer engagement.
- Monitor and control store inventory, stock levels, and merchandise displays to ensure optimal visual merchandising and customer appeal.
- Collaborate with the store management team to achieve business objectives and implement company-wide initiatives.
Requirements
- Proven experience in retail operations management, with a strong track record of driving sales growth and improving customer satisfaction.
- Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions.
- Ability to work in a fast-paced environment and adapt to changing business priorities.
- Commitment to delivering exceptional customer service and exceeding customer expectations.
About Iceland
Iceland is a leading retailer with a strong commitment to customer satisfaction and employee development. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development.
