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Retail Operations Manager
2 months ago
Frasers Group
At Frasers Group, we are redefining the retail landscape and believe that with greater challenges come greater rewards. We are committed to innovating and transforming the industry, expanding our offerings, and enhancing our retail spaces. We are proactive and forward-thinking, with no room for complacency.
We are seeking a Retail Operations Manager to become a vital part of our team.
Your Responsibilities:
- Oversee a team of supervisors and sales associates to ensure exceptional customer experiences.
- Actively enhance store performance across various sectors with innovative strategies.
- Guarantee that brand representation aligns with all visual presentation standards.
- Encourage adherence to company policies and procedures among team members.
- Optimize sales and product availability while managing expenses effectively.
- Surpass customer expectations to provide outstanding service, contributing to company objectives.
- Champion our values and culture to both internal and external stakeholders.
- Adhere to all Frasers Group policies and procedures consistently.
Your Qualifications:
- Proven experience in a leadership role within the retail sector.
- Dependable and trustworthy individual.
- Ability to enforce compliance with procedures and policies through effective team management.
- Genuine passion for retail, people, and career development.
- Confident leader capable of inspiring and challenging others to achieve results.
- Promote our values and culture to both internal and external stakeholders.
- Ensure that store standards are met and that the store is ready for the next business day.
- Consistently comply with all Frasers Group policies and procedures.
Benefits:
- Incentives based on weekly, monthly, and quarterly performance.
- Bonuses for inventory management.
- Commission-based incentives across a diverse range of products.
- Training on products and brands from leading beauty companies.
- Monthly recognition and rewards for group achievements.
- Awards for long-term service.
- Participation in the Fearless1000 Incentive Scheme.
- Access to a variety of Development Courses with National Qualifications.
- 28 days of annual leave.
- 40% discount on in-store uniforms.
- Discounted gym memberships.
- 20% discount across all Frasers Group brands.
