Discharge and Patient Flow Coordinator
2 weeks ago
About the Role
We are seeking an exceptional individual to join our team as a Discharge and Flow Coordinator. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will play a critical role in ensuring the smooth discharge of patients from our hospitals.
Key Responsibilities
- Act as a first point of contact for internal and external enquiries relating to patient discharge
- Facilitate and support effective communication between hospital staff, patients, and their families regarding discharge planning
- Manage patient communications via telephone and Trust systems to create letters and emails
- Provide a point of contact for queries from clinical and non-clinical staff
- Liaise with clinical and non-clinical teams across the Trust via telephone and email
- Evaluate patient queries, capacity issues, and general concerns and escalate them to the line manager or relevant clinical staff as necessary
About Us
University Hospitals Bristol and Weston NHS Foundation Trust is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites. We serve a core population of more than 500,000 people across South West England and have been rated by the CQC as 'Good' overall.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As an equal opportunities employer, we aim to recruit and retain a workforce that represents the rich diversity of the local population at all levels.
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