Assistant Manager in Supported Living Services

3 weeks ago


Taunton, Somerset, United Kingdom Empower Family Group Full time

Embark on a Leadership Journey: Your Future Starts Here

A remarkable opportunity awaits those aspiring to advance their careers in management. While direct experience is not a prerequisite, possessing strong organizational and computer skills is essential. Join a dynamic environment that promotes personal and professional growth.
Salary: £26,000 - £28,000 pa DOE (+ on-call rota allowance)

Position Type: Permanent, full-time role: 40 hours per week

Location: Office-based role

Role Overview:

As an Assistant Manager in Supported Living, you will operate from the head office, assisting the Outreach and Supported Living Manager in delivering a stable, structured, and therapeutic atmosphere for our Supported Living service. Collaborating closely with the Outreach and Supported Living Director, Team Manager, and Support Workers, you will ensure that all team members are nurturing, attentive, and encouraging to the children and young people utilizing the service. Our Supported Living service is tailored to provide semi-independent living support to young individuals aged 16 and above, including Unaccompanied Asylum-Seeking Children (UASC). Your role will involve embodying the organization's values, ensuring the effective execution of care plans and person-centered support, while also taking a proactive role in developing and refining key documentation and mentoring colleagues. It is crucial that you are a supportive, motivated individual who demonstrates patience, kindness, and leadership abilities, inspiring a passion for empowering young people to reach their full potential.

Main Responsibilities:

  • Consistently embody the company's ethos and values in your practice.
  • Assist the manager in implementing practices that reflect the individuals' care plans, addressing their preferences and evolving needs, including communication and independence skills.
  • Provide guidance on youth-focused practices that nurture the path to independent living, such as exploring educational opportunities, managing personal finances, shopping, meal preparation, effective cleaning, laundry, and developing social skills.
  • Support service users in a professional manner across all aspects of their lives, including personal, emotional, physical, social, and vocational dimensions.
  • Facilitate the maintenance of relationships between service users and their families and friends.
  • Respect and understand the values that are significant to service users and colleagues.
  • Encourage service users to make their own choices and decisions, supporting them in trying new activities while ensuring their safety.
  • Maintain flexibility in your approach to benefit service users and colleagues.
  • Be prepared to work sleep shifts or waking nights as necessary.
  • Act as a positive role model for the staff team at all times.
  • Ensure the staff team receives support, mentorship, and high-quality supervision and coaching.
  • Carry out all duties with diligence and pride.
  • Be accountable for the safety and well-being of young people, promoting their best interests at all times.
  • Assist with supervision responsibilities.
  • Ensure compliance with Health & Safety regulations.
  • Monitor and adhere to budgetary constraints.
  • Ensure timely recording of mileage and submission of timesheets and expenses by team members.
  • Take responsibility for the timely and efficient completion of all assigned tasks.

Note: This role is subject to the successful applicant passing an enhanced DBS check for child and adult workforce with barred list checks.

Important: This position is exempt from the Rehabilitation of Offenders Act 1974, and applicants must declare any non-protected convictions, cautions, reprimands, and final warnings as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 & 2023).



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