Property Administrator
7 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Property Administrator to join our team at Jackson Sims Recruitment Ltd. As a Property Administrator, you will play a crucial role in supporting our Residential team in delivering exceptional service to our clients.
Main Responsibilities:
- Administrative Support: Provide administrative support to the Residential team, including taking minutes for meetings, creating resident communications and newsletters, and maintaining logbooks of current and past contractors and onsite visitors.
- Communication and Customer Service: Respond to resident queries promptly by telephone and email, and act as an ambassador for the business, providing exceptional customer service to residents, visitors, and contractors.
- Site Management: Coordinate and attend site jobs for contractors and residents, and chase up logged works, contractor reports, and maintenance requests.
- Lease Administration: Handle alterations, pet requests, and other lease-related administrative tasks, and log insurance claims and follow through with contractors.
- Event Planning and Execution: Assist the Residential team with resident event planning, management, and execution.
- Marketing Support: Assist the team with marketing collateral and provide administrative support for marketing initiatives.
- Maintenance and Repairs: Log reactive maintenance enquiries and pass them onto the Maintenance team.
- Team Support: Support and guide the concierge team, including recording procedures to empower team members.
Requirements:
- Experience: Experience in a similar administrative support role within Leasehold Property.
- Skills: Strong attention to detail, excellent time management skills, prioritization, and exceptional communication and customer service skills.
- Technical Skills: Proficiency with Microsoft Office programs and organizational skills.
- Initiative and Multitasking: Ability to work under own initiative, multitask, and be flexible in a fast-paced environment.
About Us:
Jackson Sims Recruitment Ltd is a specialist recruitment agency operating in London and throughout the UK, providing recruitment services to the Real Estate industry. We are committed to delivering exceptional service to our clients and candidates.
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