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Residential Property Administrator
2 months ago
We are seeking a highly organized and detail-oriented Residential Property Administrator to join our team at Abbatt Property Recruitment. As a key member of our property management team, you will be responsible for providing exceptional administrative support to our clients and residents.
Key Responsibilities- Administrative Support: Provide general administrative support to the property management team, including taking minutes for meetings, responding to resident queries, and maintaining logbooks of current and past contractors and onsite visitors.
- Communication and Customer Service: Respond to resident queries promptly by telephone and email, and create residents' communications and newsletters.
- Site Management: Coordinate and attend site jobs for contractors and residents, and chase up logged works and contractor reports.
- Lease Administration: Handle alterations, pet requests, and other lease-related administrative tasks.
- Reactive Maintenance: Log reactive maintenance enquiries and pass them onto the maintenance team.
- Team Support: Assist the residential team with resident event planning, management, and execution, and support the concierge team with recording procedures.
- Experience: At least 1 year's experience in a similar administrative support role within leasehold property.
- Skills: Strong attention to detail, excellent time management skills, and exceptional communication and customer service skills.
- Technical Skills: Proficiency with Microsoft Office programs.
