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Client Relationship Manager
3 months ago
KEY RESPONSIBILITIES
- Develop a comprehensive understanding of client requirements and expectations.
- Master CoStar's essential information and marketing solutions, including LoopNet, the premier online platform for commercial real estate.
- Take full responsibility for the entire sales process, encompassing: prospecting, product demonstrations, closing deals, onboarding clients, training, and renewals.
- Conduct high-quality in-person demonstrations of products for clients and prospects.
- Offer valuable insights to all stakeholders in the commercial property sector, including Surveyors, Owners, Investors, Lenders, Local Authorities, and Service Providers.
- Represent CoStar by participating in industry events and networking with professionals in the property market.
QUALIFICATIONS
- Demonstrated sales success - Successful candidates typically have experience in selling commercial property services, technology solutions, fintech, or analytics platforms. Other sales backgrounds will also be considered.
- Proven ability to maintain and expand client relationships over the medium to long term, delivering exceptional service and navigating sales cycles that may last from 3 to 12 months or more.
- Excellent communication, presentation, and objection handling skills, with the ability to articulate complex proposals with confidence and patience.
- Strong organizational skills and the capability to work effectively towards metrics.
- A degree or equivalent experience is preferred.
- A consultative approach to sales, utilizing account management techniques to foster account growth over time. A passion for building client relationships and assisting in problem-solving is essential.
- Ability to navigate within a large organization to identify decision-makers, influencers, and potential blockers.
- Willingness to travel for training purposes.
BENEFITS
Joining CoStar Group means becoming part of a collaborative and innovative culture that attracts top talent across various fields. Enjoy a remarkable working environment in iconic buildings, along with benefits such as comprehensive private medical and dental coverage, life assurance, member rewards, 28 days of annual leave, a competitive pension plan, season ticket loans, enhanced parental leave, birthday lunches, and much more.
