Administrative Coordinator

3 weeks ago


Knutsford, Cheshire East, United Kingdom Wirral Community Health and Care NHS Foundation Trust Full time

Position Overview

We are seeking a dedicated Administrative Coordinator to join our team at Wirral Community Health and Care NHS Foundation Trust. This role is integral to our mission of delivering exceptional health and care services.

About Us

Wirral Community Health and Care NHS Foundation Trust is recognized for its commitment to providing high-quality health services. We pride ourselves on fostering an inclusive and diverse workplace, where collaboration and compassion are at the forefront of our operations.

Key Responsibilities

  • Offer comprehensive administrative support to both clinical and non-clinical teams.
  • Collaborate effectively as part of a multidisciplinary team.
  • Manage incoming telephone and email inquiries, ensuring accurate record-keeping (both paper and electronic).
  • Utilize SystmOne for updating databases and spreadsheets, as well as performing tasks such as scanning, typing, and photocopying.
  • Serve as the primary point of contact for all communication channels.

Qualifications and Skills

Essential:

  • NVQ Level 2, GCSE Level, or equivalent experience.
  • Proven experience in customer service and handling telephone inquiries.
  • Strong attention to detail with a commitment to producing high-quality work.
  • Excellent verbal and written communication skills, capable of engaging with individuals from diverse backgrounds.
  • Good organizational abilities and the capacity to manage multiple tasks efficiently.

Desirable:

  • Familiarity with Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to thrive under pressure and meet tight deadlines.

Personal Attributes

Essential:

  • Proactive and adaptable in a dynamic work environment.
  • Patient and empathetic in dealing with service users.
  • Willingness to travel for meetings and clinics as required.
  • Ability to work independently while recognizing when to seek guidance.

We invite you to explore this opportunity to contribute to our mission of enhancing the health and wellbeing of our communities.



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