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Senior Administrator

2 months ago


Knutsford, Cheshire East, United Kingdom NJR Recruitment Full time

Job Title: Senior Administrator

Job Type: Full-time

Industry: Financial Services

Company: NJR Recruitment

Location: Remote

Job Description:

We are seeking an experienced Financial Services Administrator to join our team at NJR Recruitment. As a key member of our team, you will be responsible for providing administrative support to our financial advisors and clients.

Key Responsibilities:

  • Client Communication: Serve as the primary point of contact for new and existing clients, responding to their queries and concerns in a timely and professional manner.
  • Business Processing: Process new business, ensuring clients are kept informed of progress and updates.
  • Document Management: Handle letters of authority, requests for information from external providers, and other sensitive documents with confidentiality and discretion.
  • Meeting Coordination: Assist in booking meetings for financial advisors and ensure review meetings are scheduled within appropriate timeframes.
  • Reporting and Compliance: Complete review meeting letters and associated regulatory requirements, as well as update client files and records.
  • Post and File Management: Handle incoming post for clients, scanning and saving documents in secure files.
  • Withdrawal and Switch Processing: Process withdrawal requests and switches, as well as portfolio rebalancing.
  • Paraplanning Support: Assist with aspects of paraplanning, providing administrative support to financial advisors.

Requirements:

  • Experience: Previous experience working in a financial services environment, with a strong understanding of the industry and its regulations.
  • Communication Skills: Excellent communication skills, with the ability to effectively interact with clients, financial advisors, and other stakeholders.
  • Technical Skills: Proficiency in administrative software and systems, with the ability to learn new technologies quickly.
  • Personal Qualities: Smartly presented, with a strong work ethic and a commitment to delivering high-quality results.

What We Offer:

A competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development.