Hotel Reservations Supervisor
2 days ago
At Cycas Hospitality, we're looking for a skilled Hotel Reservations Supervisor to join our team. As a key member of our front office team, you'll be responsible for overseeing financial operations, ensuring customer satisfaction, and driving team performance.
Key Responsibilities:- Monitor and manage front office financial operations, including group billing, rate verification, and sales reconciliation.
- Maintain high customer service standards and handle customer complaints effectively.
- Contribute to departmental and hotel budget preparation, as well as financial reporting.
- Motivate and lead the front office team to achieve quality standards and exceed goals.
- Supervise front office operations, including night audit, housekeeping support, and team performance evaluation.
- Excellent communication and commercial awareness skills.
- Ability to work flexibly and maintain a positive attitude.
- Strong leadership and team management skills.
- Experience in front office operations and customer service.
- A competitive salary.
- 28 days paid holiday.
- Discounted hotel room rates.
- Training and development opportunities.
- Pension cover.
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Reservations Supervisor
7 days ago
London, Greater London, United Kingdom Hyatt Corporation Full timeAbout the RoleThe Reservations Supervisor is a key member of the hotel's operations team, responsible for ensuring seamless guest experiences from initial booking to check-out. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupervise...
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Reservations Supervisor
7 days ago
London, Greater London, United Kingdom Hyatt Corporation Full timeAbout the RoleThe Reservations Supervisor is a key member of the hotel's operations team, responsible for ensuring seamless guest experiences from initial booking to check-out. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupervise...
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Hotel Reservation Coordinator
2 weeks ago
London, Greater London, United Kingdom The Rembrandt Hotel Full time**Job Summary**The Rembrandt Hotel is seeking a highly skilled and experienced Central Reservations Coordinator to join our team. As a Central Reservations Coordinator, you will be responsible for handling telephone enquiries, taking bookings, and effectively selling available bedroom stock to maximize revenue.**Key Responsibilities**Answering telephone...
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Hotel Reservation Coordinator
1 week ago
London, Greater London, United Kingdom The Rembrandt Hotel Full time**Job Summary**The Rembrandt Hotel is seeking a highly skilled and experienced Central Reservations Coordinator to join our team. As a Central Reservations Coordinator, you will be responsible for handling telephone enquiries, taking bookings, and effectively selling available bedroom stock to maximize revenue.**Key Responsibilities**Answering telephone...
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Guest Reservations Supervisor
4 weeks ago
London, Greater London, United Kingdom Charlotte Street Hotel Full timeWe are seeking a skilled professional to take on the role of Reservations Manager at our prestigious Charlotte Street Hotel. This position is essential in ensuring the smooth operation of our reservations department, where excellence in guest service is paramount.As the Reservations Manager, you will play a pivotal role in managing the daily activities of...
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Reservations Executive Hotel
5 days ago
City of London, Central London, United Kingdom Hotel Saint Full timeWe are seeking to hire a highly skilled Reservations Executive to join our team at our hotel in the City of London. The successful candidate will have experience in reservations and/or front office and will be able to handle a high volume of incoming bookings with a high level of accuracy and attention to detail. Additionally, we are looking for someone who...
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Guest Reservations Supervisor
4 weeks ago
London, Greater London, United Kingdom Charlotte Street Hotel Full timeWe are seeking a dedicated professional to take on the role of Reservations Manager at our prestigious Charlotte Street Hotel. In this pivotal position, you will be responsible for steering our reservations team, ensuring that all operations run smoothly and that our guests receive outstanding service.As the Reservations Manager, you will report directly to...
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Reservations Coordinator
2 weeks ago
London, Greater London, United Kingdom GORING HOTEL (The) Full timeAbout The Goring HotelThe Goring Hotel is a family-owned luxury hotel in London, renowned for its warm and intimate atmosphere, and personalized service.Job SummaryWe are seeking a highly organized and detail-oriented Reservations Coordinator to join our Front Office team. The successful candidate will be responsible for processing reservations accurately,...
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Guest Reservations Supervisor
4 weeks ago
London, Greater London, United Kingdom Charlotte Street Hotel Full timeWe are seeking a dedicated professional to take on the role of Reservations Manager at our prestigious establishment. In this position, you will be pivotal in leading our reservations team, ensuring efficient operations and outstanding guest satisfaction.As the Reservations Manager, you will report directly to the Deputy and General Manager, overseeing the...
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Reservations Operations Supervisor
4 weeks ago
London, Greater London, United Kingdom Biltmore Mayfair Full timeReservations Operations SupervisorWe are thrilled to present a remarkable opportunity for a Reservations Operations Supervisor to become a part of the esteemed Biltmore Mayfair.In the role of Reservations Operations Supervisor, you will play a pivotal part in guaranteeing that the reservations team delivers exceptional customer service, adhering to our...
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Reservations Supervisor
4 days ago
London, Greater London, United Kingdom Hyatt Corporation Full timeAbout the RoleThe Reservations Supervisor will be responsible for ensuring the smooth operation of the reservations department, including managing guest bookings, supervising colleagues, and maintaining high standards of service.Key ResponsibilitiesEnsure accurate and efficient guest booking processes, including personalized information.Supervise colleagues...
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Reservations Supervisor
4 days ago
London, Greater London, United Kingdom Hyatt Corporation Full timeAbout the RoleThe Reservations Supervisor will be responsible for ensuring the smooth operation of the reservations department, including managing guest bookings, supervising colleagues, and maintaining high standards of service.Key ResponsibilitiesEnsure accurate and efficient guest booking processes, including personalized information.Supervise colleagues...
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Reservations Agent
7 days ago
London, Greater London, United Kingdom Knightsbridge Hotel Full timeAbout the RoleWe are seeking a highly skilled and dedicated Reservations Agent to join our dynamic team at Knightsbridge Hotel. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring seamless operations.Key ResponsibilitiesGuest Engagement: Engage with guests and external agents in a...
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Reservations Agent
7 days ago
London, Greater London, United Kingdom Knightsbridge Hotel Full timeAbout the RoleWe are seeking a highly skilled and dedicated Reservations Agent to join our dynamic team at Knightsbridge Hotel. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring seamless operations.Key ResponsibilitiesGuest Engagement: Engage with guests and external agents in a...
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Reservations Supervisor
1 hour ago
London, Greater London, United Kingdom Hyatt Corporation Full timeAbout the Role:The Reservations Supervisor will be responsible for ensuring the smooth operation of the reservations department, including managing guest bookings, supervising colleagues, and maintaining high standards of service.Key Responsibilities:Ensure accurate and efficient guest booking processes, including personalized information.Supervise...
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Reservations Team Lead
4 days ago
London, Greater London, United Kingdom Hotel Indigo Full timeReservations Manager OpportunityWe are seeking a skilled and motivated Reservations Manager to join our team at Hotel Indigo London Paddington. As a key member of our reservations team, you will be responsible for managing the reservations process for our four London hotels, ensuring seamless guest experiences and driving revenue growth.About the RoleThis is...
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Reservations Team Lead
4 days ago
London, Greater London, United Kingdom Hotel Indigo Full timeReservations Manager OpportunityWe are seeking a skilled and motivated Reservations Manager to join our team at Hotel Indigo London Paddington. As a key member of our reservations team, you will be responsible for managing the reservations process for our four London hotels, ensuring seamless guest experiences and driving revenue growth.About the RoleThis is...
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Hotel Reservations Agent
3 weeks ago
West London, London, United Kingdom C&E Recruitment Full timeHotel Reservations Agent We are looking for an experienced hotel reservations agent for a small group of hotels. As Reservations agent you will be answering telephone enquiries for all 4 hotels , taking bookings and effectively selling the available bedroom stock to maximise revenue, ensuring each guest/ caller is dealt with efficiently and courteously and...
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Groups & Reservations Executive Maternity Cover
3 weeks ago
North West London, London, United Kingdom Danubius Hotel Full timeGroups & Reservations Executive -(Maternity, 1 Year Fixed Term)About the Danubius Hotel Regents ParkWe are a 370-bedroom hotel located in central London with a difference. Located by three iconic London Landmarks: Lords Cricket Ground, Regents Park and London Zoo. Situated in St Johns Wood, we pride ourselves in offering a real home from home for business...
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Reservations Supervisor
22 hours ago
London, Greater London, United Kingdom Frasers Hospitality Full timeReservations Supervisor OpportunityFrasers Hospitality, a global leader in serviced apartments and hotel residences, is seeking a motivated Reservations Supervisor to join our team at our UK Head Office.About the RoleAs a Reservations Supervisor, you will contribute to delivering exceptional customer service, implementing reservations procedures, and...