Medical Office Assistant

1 week ago


Blackburn, Blackburn with Darwen, United Kingdom Roman Road Health Centre Full time

About Roman Road Health Centre

We are a friendly and dynamic healthcare provider based in a purpose-built health centre in East Lancashire. Our practice serves a diverse patient population of approximately 5600 individuals, and we are committed to delivering high-quality patient care.

Job Summary

We are seeking a highly organized and communicative Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in supporting the smooth operation of our practice, ensuring that patients receive excellent care and service.

Key Responsibilities

  • Perform various administrative duties, including filing, copying, answering phone calls, and managing patient files using our clinical IT system.
  • Communicate effectively with patients, both in person and over the phone, to provide excellent customer service.
  • Assist with accounts and financial management tasks.
  • Operate our clinical IT system to manage patient data and records.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong English and maths skills, with a minimum of GCSE grade 4 or above.
  • Ability to work effectively as part of a team.

What We Offer

  • 25 days of annual leave, plus bank holidays.
  • A dedicated day per week to focus on your apprenticeship and professional development.


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