Head of Delivery and Operations

3 weeks ago

Leeds, Leeds, United Kingdom NHS England Full time
Job Description

Job Title: Head of Delivery and Operations

Job Summary:

The Head of Delivery and Operations will lead the cross-portfolio delivery team for the Product Delivery and Operations area of Product and Platforms, which is part of the Digital sub-directorate of the Transformation directorate of NHS England.

Key Responsibilities:

  • Provide Leadership: Provide leadership for cross-portfolio delivery of initiatives that involve more than one product portfolio, such as the Mobile First strategy.
  • Shared Roadmap: Build and maintain a shared roadmap for delivery for cross-cutting initiatives.
  • Deliverables: Ensure that key deliverables on the cross-cutting initiatives are met in line with ministerial expectations.
  • Alignment: Work across delivery teams to ensure alignment between Product and Platforms delivery expectations, supporting Mobile First and other cross-cutting initiatives.
  • Co-ordination: Co-ordinate briefings, information requests, and presentation materials required.
  • Risks and Issues: Manage dependencies, risks, and issues for cross-portfolio delivery.
  • Funding: Ensure that available funding is maximised across the different portfolio workstreams for optimal delivery.
  • Progress Reporting: Provide progress reporting and updates against objectives and OKRs.
  • Representation: Represent the Deputy Director of Product Delivery and Operations at delivery meetings in NHSE.

Key Relationships:

  • Internal Relationships: Senior leaders across Product and Platforms, including Executive Director, Core SLT, and Product/Delivery leaders, Director Mobile First.
  • External Relationships: Chief Information Officer's Office, HR, Commercial, and Finance business partners.

Organisational Purpose:

The NHS England Board has set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Optimising the use of digital technology, research, and innovation.

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