Facilities Management Team Leader

2 weeks ago


Spalding, Lincolnshire, United Kingdom NHS Property Services Full time
About the Role

We are seeking a highly skilled and experienced Facilities Management Team Leader to join our team at NHS Property Services. As a key member of our operations team, you will be responsible for supervising and supporting a team of Frontline FM colleagues within a dedicated patch of properties.

Key Responsibilities
  • Administrative Duties: Complete reports and paperwork associated with the role, including timesheets verification, absence records, annual leave information, stock order forms, and Health & Safety audits.
  • Rostering and Absence Management: Undertake the rostering of staff and ensure all absences are appropriately covered.
  • Recruitment and Training: Responsible for the recruitment of staff, undertake their appraisal, and monitor personal development. Undertake one-to-ones and appraisals.
  • Staff Management: Recruit, induct, and train new employees or less experienced staff in accordance with training requirements.
  • Budget Management: Manage a delegated budget.
  • Business Performance Management: Undertake all planned and reactive ad hoc surveys/audits as necessary to manage business performance.
  • Customer Liaison: Liaise with customers, tenants, contractors, and service users to understand day-to-day service pressures and coordinate any required response, providing professional advice and information where appropriate.
  • Procurement and Timesheet Management: Creating and managing purchase orders and timesheets.
Requirements
  • Qualifications: Either City and Guilds level 3 cleaning and support services or equivalent demonstrable experience.
  • Health and Safety Knowledge: Working knowledge of Health and Safety requirements.
  • Team Management Experience: Experience of managing or supervising a team.
  • Customer Service Skills: Strong customer service skills.
  • Administrative Skills: Strong administrative skills.
  • Education: Educated to NVQ2 level equivalent knowledge or experience.


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